Central Family Hub - Thatcham

Who to contact

Name
Paula Craven
Position
Manager
Telephone
01635865318
Email
paula.craven@westberks.gov.uk
Website
Central Family Hub 

Where to go

Name of venue
Central Family Hub
Venue address
Central Family Hub Park Lane
Thatcham
Postcode
RG18 3PG

Other details

Related Links
Family Hub - Central Facebook Page

Local Offer

Local Offer Description

The Family Hub provides services, activities, support and information for families who have children aged 0 - 19.

Provide experiences which take account of, and  respond to, the child’s developmental needs and which allow each child to make progress related to his/her own abilities.
The centre is committed to the inclusion of all children and has regard for the Disability Discrimination Act 1995 (DDA). 

Provision for children with special educational needs is a matter for everyone in the setting.  The staff will work in order to enable each child to meet their full potential and endeavour to give each family the support they need.

Age Bands
0 to 1,
1 to 4
SEN Provision Type
Universal
SEND Provision Type
Visual Impairment,
Specific Literacy Difficulties,
Medical,
Speech & Language Difficulties,
Behavioural, Emotional & Social Difficulties,
Autistic Spectrum Disorder,
Moderate Learning Difficulties,
Physical Disability,
Severe Learning Difficulties,
Hearing Impairment,
Profound and Multiple Learning Difficulties
Date & Time
Term Time,
School Holidays
Is your service accessible? (consider in general terms how you make your service accessible, in addition to any specific premises issues)
The centre is accessible to wheelchair users and to those who have mobility issues, and our outreach services are similarly accessible (please contact us about outreach). Please feel free to contact us in advance to discuss your / your child’s specific needs and we will do our best to work with you to resolve any access issues.
What are the eligibility criteria for your service? (please include any age restrictions, types of need catered for etc)
The centre’s services are open to all.
How are referrals/applications made to your service? (include details of who can refer/apply and referral and application process)
Many sessions are drop-ins and don’t need booking onto; parents, carers and other professionals may refer.
What is your service standard for responding to referrals/accessing services? (include timescales for responding to referrals and accessing services)
Some special services including support from the centre’s family support workers are accessed by referrals from health visitors and other professionals.
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Yes
Details of charges, whether any help is available with costs
Many groups are free and any other charges are minimal – e.g. £1 for Stay, Play & Learn sessions.
Inspection outcomes/quality awards
The centre is registered and inspected by Ofsted.
Feedback and complaints procedure
The centre will provide the best possible service for the children in their care and for parents/carers. We therefore will provide parents/carers with a means of making a complaint. Our complaints procedures will follow the West Berkshire Council protocol. Please contact the Centre on 01635865318.
How will I know my child will be safe using this service?
The centre recognises it has a duty to ensure arrangements are in place for safeguarding and promoting the welfare of all children . The centre ensures we practice safe recruitment in checking suitability of staff and volunteers to work with children including full DBS checks on all staff and volunteers. Health and Safety is a major priority and both buildings and equipment are regularly cleaned and maintained.

Journey Planner

Address: Central Family Hub  Park Lane  Thatcham 

Featured Images

  • Central Family Wellbeing Hub
  • family_hubs_logo_2017.jpg